Like many things, it depends. After the petition is submitted to the Office of General Counsel, a letter and an agreement is sent to both the client and the lawyer. Once each has indicated they are willing to participate in mediation or arbitration, the case is assigned to a mediator or arbitrator. The assigned mediator or arbitrator will then contact the parties and start the actual mediation or arbitration. After an agreement is reached or the arbitration is decided, the parties are notified of the result.